Assistant Medical Office13 - UnityPoint Health (Peoria, IL) in Peoria, Illinois For Sale

PEORIA DIAGNOSTIC CENTER Summary: 1. Performs a variety of clinical and clerical activities to expedite the patient flow and business activities of the medical office. Responsibilities: Assists in the maintenance of a therapeutic environment that promotes effective and cost efficient care and that provides for the safety of patients, students, staff and visitors. 1. Possesses knowledge about safety policies of the office, as well as the established policies and procedures of the organization. 2. Works independently within the established guidelines of the practice. 3. Responsible for keeping exam rooms and lab stocked. 4. Actively participates in the cleaning and sterilization of instruments, if indicated. 5. Assists the office nurses in scheduling patients for tests or procedures. 6. Assists the nurse case managers in opportunities to promote healthy preventative services by tracking and collecting appropriate data. Assists physician and nurse as needed with office procedures and exams. 1. Possesses knowledge and skills necessary to assist physician and nurse in performing office procedures or examinations. 2. Possesses knowledge and skills necessary to perform various clinical tasks such as EKG's depending on the practice. 3. Demonstrates knowledge and skills necessary to provide care appropriate to patients of all ages. 4. Participates in learning new procedures, policies, equipment and treatments. 5. Possesses knowledge and skills necessary to obtain adequate lab specimens for testing. 6. Performs in-office patient lab testing and quality control in compliance with medical provider's orders and office lab procedures/policies. Assists the nurse and physician staff to assure quality health care and a smooth, orderly flow of patients through the office. 1. Assists nursing staff by preparing the patients for exams or office visits by taking vital signs (height, weight, pulse, and blood pressure). 2. Assists nursing staff by screening patients for general medical, and by obtaining lab specimens from patients, if needed. 3. Supports physician and nurses in their day to day duties by sharing necessary information to assure the delivery of quality health care to patients. 4. Possesses flexibility in the work environment in order to promote a smooth, orderly flow of patients through the office in a timely and efficient manner. Assures that patient education is provided when appropriate, in a caring and professional manner. Assists the clerical staff in assuring optimal workflow and quality patient care. 1. Provides instructions to patients when necessary on preparing for tests, surgery, etc. 2. Assists the nursing staff with patient education involving a wide variety of health related subjects. 3. Demonstrates knowledge of the principles of growth and development in order to assess data reflective of the patient's status and interpret appropriate information required identifying each patient's age specific needs. 4. Participates in continuing education by attending seminars and various meetings. 5. Assists the clerical staff by answering the telephone and taking messages; scheduling appointments for surgery, tests and office visits; retrieving charts for the day; filing any papers or charts that need to be filed. 6. Assists with a full range of front office operations as required. 7. Assists the clerical staff by copying and collating medical records and patient education materials. 8. Competent in the use of all office computer systems. Functions As Department Receptionist. 1. Greets patients, visitors, physicians, vendors and others with a warm, positive attitude. 2. Maintains neat and organized front desk. 3. Uses professional etiquette and answers telephones promptly. 4. Schedules patients appropriately and timely, seeking guidance from the Lead RN as needed. 5. Demonstrates effective communication skills to promote smooth patient flow through the department. 6. Informs Lead RN of patient cancellations and requests to add-on patients promptly. Maintains Competency In Computer System And Software Programs Utilized And Seeks Opportunities For Growth Development. 1. Maintains knowledge of patient scheduling programs. 2. Maintains knowledge of patient care computer program. 3. Maintains knowledge of data-base program utilized to maintain department statistics. 4. Attends computer classes as needed or scheduled. 5. Maintains adequate knowledge of medical terminology. Participates In Activities To Improve Performance In The Department And Enhance Customer Satisfaction. 1. Enters procedure statistics in a timely and accurate manner. 2. Attends staff meetings and department in-services regularly. 3. Actively participates in approaches to improve patient satisfaction and maintain patient confidentiality. 4. Participates on a department task team. 5. Enters charges on a daily basis or ensure completion of another staff member. Performs Clerical Functions With Accuracy And Promptness. 1. Completes department admission paperwork completely and accurately before taking patient to prep area. 2. Maintains patient confidentiality. 3. Utilizes legible handwriting to eliminate errors. 4. Enters patient orders accurately and timely. 5. Maintains orderly and adequate supply of clerical supplies. 6. Assists in assuring completeness of closed charts prior to sending to Health Information Services. Other information: Education: 1. High School Diploma Preferred. 2. Certificate Program in the field(s) of medical office assisting Preferred Credentials: 1. CPR 2. Valid Driver's License in the state of IL 3. Other: Proof of auto insurance required. Experience: 1. 1-3 years of experience in/with a physician office, computer knowledge, success working with a wide variety of people Preferred. EOE M/F/V/D
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